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BMC retools its service management offerings for AI, cloud era

June 5, 2018

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Many if not most large enterprises run hybrid computing environments and are looking for management software flexible enough to run in and manage assets across private and public clouds.

Against this backdrop, BMC has rebuilt its venerable IT service-management product suite to run on a range of cloud platforms while incorporating machine learning to enhance predictive-analysis capabilities.

The BMC Helix Cognitive Service Management is a software-as-a-service (SaaS) offering that runs on Amazon Web Services as well as BMC’s own cloud.

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