Verizon Business Group CEO and Executive Vice President Tami Erwin this week joined Arden Media’s 5G Monetization Forum to discuss how the carrier is leveraging its network to create new service-based revenue streams. This multi-pronged strategy includes 5G-based fixed wireless access for consumers and businesses, public and on-premise mobile edge computing infrastructure, and delivering private cellular networks to enterprises.
Erwin explained that enterprise customers are investing in digitization to be more responsive while reducing cost and improving customer experience. To address the wide set of enterprise needs and align technology with desired business outcomes, Erwin said Verizon has made changes to how sales people are trained as well as tying compensation and quotas to customer outcomes.
