With enterprise adoption of managed security services gradually maturing, the rewards and risks of using these services have become a lot clearer for current and potential customers. A recent survey by Forrester Research of 140 MSSP customers found some organizations are leveraging third-party security providers successfully while many others are struggling to extract value from their relationships.
The analyst firm discovered that CISOs everywhere are struggling to justify their spending on MSSPs to non-security executives because of a lack of proper metrics and because of technology complexity—among other things.
