A lot can happen in a year, especially in a telecoms year. The industry has seen consolidation, disruption and innovation, all at a dizzying pace. 2018 saw the hype around technologies such as AI and blockchain reach fever pitch, and in 2019, we will see their promises fulfilled.
Other constants plaguing the industry, such as telecoms fraud, will continue to pervade, while the advancement of 5G will present both opportunities and challenges. Here, I outline how breakthrough technologies such as AI and machine learning can be harnessed to protect revenues, why 5G will create new MVNOs, and why mobile numbers will prove to be a revenue-generator.