Every morning, like thousands of other people, I pick up a coffee at my local Dunkin’ Donuts on the way to the office. And every morning, I order the same thing, using the mobile app: a medium cup of French Vanilla, regular cream. They’ve gotten so used to my order, they don’t even ask me who I am when I walk in. Instead, my coffee is waiting for me on the counter, so I can just quickly grab it and go on my way.
