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Operator Digital Transformation: Progress is Being Made

October 25, 2019

When it comes to digital leadership, mobile operators have stood in the shadows of the likes of Google, Amazon and Facebook for far too long. These digital giants have long set the standards, when it comes to driving digital engagement, for traditional telecoms operators to aspire to. This has prompted the global operator community to drive expansive and inclusive digital transformation programmes. The goal was simple – to be regarded by consumers as being ‘digital first’ and viewed amongst global digital leaders.

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