PHOENIX—If you’re a regional network operator, how do you choose which key performance indicators are the most useful and efficient for knowing how well your network is actually working? What if you had a chance to compare your network, anonymously, against other regional operators in an apples-to-apples way?
The Competitive Carriers Association’s Business Innovation Group (BIG) has set up just that kind of opportunity through analytics vendor Telsasoft, and during a session at this week’s CCA annual convention, two carriers shared their experiences of using the resulting data and insights.
