Network architectures are becoming more complex and decentralized. Applications are becoming more advanced, data-heavy, and compute-intensive. Both trends will continue as communications service providers (CSPs) upgrade their 4G networks first, and then begin the migration to 5G.
While doing so, service providers are transforming their business processes, simplifying backend systems as they move to pure cloud and hybrid cloud IT network infrastructures. This transformation in turn creates new challenges around performance management, customer experience, and quality of service (QoS).