Why 2019 Will Be a Huge Year for Telcos and Mobile Financial Services – Winning the Battle for Customer Loyalty

January 3, 2019

The world of mobile financial services is ever evolving, and as we prepare for the year ahead, we considered what some of the biggest trends shaping 2019 will be and how they will affect the world’s unbanked population on a global scale. The most significant trends and opportunities will come from mobile operators and financial service providers beginning to compete, partner and engage in different ways throughout the year. Let’s take a look:


In 2019, we will continue to see traditional financial institutions partnering with telcos to expand digital financial service offerings to the underbanked in developing markets, transforming how people transact.

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