The COVID-19 pandemic has uncovered numerous truths about everyday life that were previously not given a second thought. An unlikely focal point of the pandemic has been broadband access. When stay-at-home orders were enforced globally, technology came to the rescue — but not for all. The FCC found that 6% of the U.S. population, equivalent to 19 million people, lacked access to fixed broadband services at threshold speeds.
While most people had no need to second guess the shift to remote work, school, and even entertainment, many others faced barriers and challenges when it came to broadband access.