Before 2020, the world was steadily heading towards digital innovation to improve business operations and daily life. But post-2020 saw an explosion of companies wanting to tap into the endless possibilities of digital transformation with a focus on end user digital experience. In fact, businesses in the United States and other global regions are set to spend an estimated $4.4 trillion on digital transformation.
More companies across sectors recognize the value in digital transformation to gain market share, increase revenue, boost profitability, and ensure secure operations. But this shift requires a complete rethinking of an organization’s IT infrastructure, technologies, and processes.