If you thought today’s IT teams exist merely to make sure that the organization’s applications are delivered to users with sufficient capacity, security, and availability, you would be wrong, but you might be forgiven. After all, that is what IT did for many years. But the times, as they say, they are a-changin’.1
With companies digitizing all their functions from procurement, production, inventory control, marketing, and sales to customer experience, IT and the underlying network has a much bigger role in driving the organization’s top-line growth as well as gaining bottom-line efficiencies.
