In 2022, companies will finally start to pay attention to the critical role that their network management team plays. A company’s overall success depends on whether their network and infrastructure are working efficiently and effectively, enabling the company’s employees to succeed, regardless of whether they’re in a central office or working remotely.
As the industry focus shifts from arbitrary service measurements to paying attention to what matters – the end users’ experience on and with the network – the way the network is managed and maintained will be in the spotlight.