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Verizon to start same-day new device delivery and set-up service

July 13, 2021


Verizon will begin offering a same-day delivery and set-up service for new wireless devices this fall, in partnership with Asurion, which already provides device insurance and repair for the wireless operator.

Advertising for the new service was first noticed by by Jeff Moore, principal at Wave7 Research, as part of his firm’s data collection on carrier retail competition. A Verizon/Asurion brochure at Wal-Mart in June advertised the upcoming debut of a new device delivery and set-up as “coming Fall 2021”, pitching to customers that they will “receive expert delivery, setup and activation right at your front door as soon as same day when you purchase a new device on Experts can provide a personalized tutorial on your new device’s features and functionality, and help connect it to virtually anything else.”

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