The transition from 4G to 5G creates a bewildering range of network-based challenges for mobile operators. Networks are more complex and denser than ever before. The use of software-defined networks (SDN) and virtualized network functions is growing along with the pressure to develop new service revenues.
Operators need dynamic performance and service assurance tools and techniques to monitor their end-to-end network, and to assure the performance and customer experience for ‘new’ services and applications. Customers expect and demand reliable, high-quality mobile services, and operators must meet that need or face the churn music.
