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5G still a boring mystery to majority of consumers

April 8, 2020

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Now that Sprint and T-Mobile have officially merged into the “New T-Mobile,” cellular signal booster provider Waveform wanted to explore the ramifications of such a major overhaul in the U.S. telecoms industry, as well as consumer understanding of emerging 5G services.

Waveform’s online survey of 1,065 American adults showed that only 32.8% of consumers questioned understand the benefits of 5G “very clearly” or “extremely clearly.” The company stated that while this represents an increase from the 21.2% that reported the same in an October 2018 survey, it seems that the minority of users still don’t totally get 5G.

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