After scrambling in 2020 to keep business operations going amid a pandemic, companies are eyeing even higher spending in 2021 on collaboration tools to support remote workers. But with vaccines rolling out now and uncertainty about what a “hybrid workplace” might look like, those same companies are likely to spend cautiously due to uncertainty about the wider economic environment.
Even with vaccinations offering hope for something of a return to normal in the year ahead, remote work will remain a necessity for many organizations.
