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Tag: CloudCherry


Monitoring&Analysis

Cisco to Acquire CEM and Analytics Firm CloudCherry

August 27, 2019

Via: The Fast Mode

Cisco announced its intent to acquire privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. Predictive analytics help contact center agents make real-time […]