Losing access to your files, whether precious photos or business documents, is something we hope you never experience. But if the worst happens and your PC and other kit ends up infected with WannaCry, CryptoLocker or some other ransomware, what should you do?
Will the hackers actually honour the payment and hand over a decryption key? Here’s what we know, how to guard against ransomware, and what the FBI advises victims do.
