Each year for the past 12 years, the Federal Communications Commission has gathered information from states and territories about their 911 fee collection, distribution and general operations and put it together in a report to Congress. Usually published in early December of each year, the most recently available report from 2020 covers the calendar year from January 1- December 31 of 2019.
Here are some of the key statistics from the 2020 annual 911 fee report, related to 911 operations across the country.
-States and territories reported having a total of 5,373 Public Safety Answering Points (PSAPs). Of those, 4,622 were primary PSAPs that answered 911 calls directly, and another 751 were secondary PSAPs that could accept 911 call transfers from primary PSAPs.
