Security continues to be the top concern among businesses looking at cloud communications, with quality of service coming in second, according to a recent survey by 8×8 officials.
8×8, a unified communications-as-a-service (UCaas) provider, surveyed about 200 attendees—more than half were IT decision makers, while others included systems integrators, end users and equipment manufacturers—at the recent Enterprise Connect 2016 show in Orlando, Fla., to gain perspective on how people view cloud communications, video conferencing and contact centers and where digital communications technologies may fall short.
