In a strategic move that underscores the importance of seamless connectivity, Interactive, a Cisco Gold Integrator and Gold Provider partner, has entered into a significant contract with FletcherTech to provide network hardware support services. FletcherTech represents the technology arm of Fletcher Building, which stands as one of New Zealand’s largest publicly listed companies. This new alliance marks a pivotal step in supporting the extensive network of 400 sites that Fletcher Building operates across New Zealand. With 24/7 service desk support and guaranteed local parts availability, this partnership is poised to elevate the efficiency and reliability of Fletcher Building’s operations, which span several business sectors including building products, distribution, concrete, construction, and residential development.
The collaboration between Interactive and FletcherTech has its roots going back to 2010, and saw a substantial expansion by 2016, with Interactive taking the helm in supporting FletcherTech’s Cisco network switching solutions across numerous locations. As Fletcher Building navigates its operations across over 30 businesses in New Zealand and Australia and employs nearly 15,000 people, the need for unwavering connectivity and a robust support system for hardware lifecycles across various business units takes center stage. Jason Green, who manages network and unified communications at FletcherTech, has highlighted the indispensable role of connectivity and a reliable support system in ensuring operational effectiveness, emphasizing that any downtime could lead to significant losses in time, money, and customer trust.
Strategic Partnership and Operational Benefits
Interactive, a Cisco Gold Integrator and Gold Provider partner, has signed a significant contract with FletcherTech to deliver network hardware support services. FletcherTech, the technology segment of Fletcher Building, is part of one of New Zealand’s largest publicly listed companies. This partnership is a critical move to support the network of 400 Fletcher Building sites in New Zealand. It promises 24/7 service desk support and guaranteed local parts availability. This collaboration aims to boost the efficiency and reliability of Fletcher Building’s operations in diverse sectors such as building products, distribution, concrete, construction, and residential development.
Interactive and FletcherTech’s relationship dates back to 2010 and saw significant growth by 2016, with Interactive playing a crucial role in supporting FletcherTech’s Cisco network switching solutions across numerous locations. As Fletcher Building conducts business across more than 30 companies in New Zealand and Australia and employs nearly 15,000 people, the demand for consistent connectivity and a strong hardware support system is crucial. Jason Green, who oversees network and unified communications at FletcherTech, underscores the vital role of connectivity and reliable support in operational effectiveness, noting that any downtime could lead to substantial losses in time, money, and customer trust.
