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Kagan: How AT&T and Verizon are impacting their landline users

February 23, 2023


Let me help AT&T and Verizon solve a growing problem they are wrestling with. When you are in a competitive industry, you must first focus on the customer. Happy customers let you grow and succeed. Unhappy customers are always a struggle. The problem AT&T and Verizon are dealing with comes from the fact they are not focused on the customer. Instead, they are focused on the investor, which is a real problem in a competitive industry.

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