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AI-powered DEM to optimize network monitoring

February 7, 2024

IT teams must chase endless helpdesk tickets while maintaining network performance SLAs. In between, they also drive digital transformation, optimizing network maintenance costs while running down to customer sites to fix issues. With advancements in AI, a few of these tasks are automated—but IT staff still have to prioritize network-related issues and parse through network and application data to identify the critical issues that impact the end user’s digital experience.

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