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Mobile Ticketing Transaction Volume to Recover to Pre-pandemic 2019 Levels by 2022, says Juniper Research

September 23, 2020

A new study from Juniper Research has found that mobile ticketing transaction volume, including tickets purchased via contactless, in-app, and mobile messaging, will recover to pre-pandemic 2019 levels by 2022.

Transaction volume will increase from 6.8 billion in 2020 to 16.9 billion in 2022, as restrictions are eased, travel numbers increase, and entertainment events are rescheduled.

The research identified the US as having high growth as the impacts of COVID-19 pandemic diminish. It found that mobile ticketing transaction volume here will grow by 220% between 2020 and 2023; driven by increasing deployments of contactless and in-app ticketing solutions.

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