In this post, we take on another common challenge in migrating business communications to the cloud – the increased demands on IP access connectivity – both from a technical and commercial perspective. From a technical standpoint, hosted voice and video communications are some of the most sensitive traffic to circuit quality and bandwidth limitations. From a commercial standpoint, IP access service contracts typically bring extended terms, multiple planning horizons, and a broad set of stakeholders and priorities.
The substance of this topic has led us to split the fourth installment of this series into three parts.