IT and network management teams are responsible for providing a network experience that satisfies the needs of the business. This responsibility includes ensuring connectivity, up-time, performance, agility, cost management and more. These teams are focused on maintaining the expected level of performance for both the network and the key applications that support the business. Failing to do so can diminish employee productivity, product and service functionality, customer satisfaction, and inevitably, revenue. In fact, downtime incidents can cost companies between $1 million and $5 million an hour in lost revenue and productivity.