It’s bad enough when people in your organization procure IT resources without the help or knowledge of IT, but before you can address it, you better get your own house in order.
Between staff and consultants, IT in our organization numbers some 200 people. That’s a lot of people to keep track of. A couple of years back, IT management started putting more focus on strategy and prioritizing work to align to the strategic plan. And as we began scratching beneath the surface we realized we had a problem.
