In a significant move for the tech industry, ServiceNow has unveiled a substantial enhancement to its global partner program aimed at taking advantage of emerging opportunities in artificial intelligence (AI). The announcement, made during the ServiceNow Partner Kickoff event in Las Vegas, detailed
In today's fast-paced business environment, the role of IT management has evolved significantly, going far beyond the traditional confines of reactive maintenance and troubleshooting. This evolution now encompasses a proactive approach capable of driving substantial improvements in organizational
Patrick Hurley’s recent appointment as the managing director of applications management at Harbor has raised intriguing possibilities regarding the company's future trajectory in the legal technology services sector. With his extensive background as the vice president of global support at Elite,
Zyxel Networks, a leader in networking technology, has recently announced the launch of an innovative new partner program designed to support partners in their transition and growth as cloud networking businesses. This initiative, building upon Zyxel Networks’ proven strengths, particularly its
In 2024, SonicWall underwent a significant transformation, evolving from its longstanding role as a firewall vendor into a full-fledged cybersecurity company. This shift placed a strong emphasis on engaging with Managed Security Service Providers (MSSPs) and Managed Service Providers (MSPs). The
The Australian IT channel industry is undergoing significant changes, and Managed Service Providers (MSPs) must adapt to ensure their future success. This article explores the critical trends, challenges, and strategies that MSPs need to embrace to remain relevant and profitable by 2025. Insights
