With the advent of transformational technologies, implementing effective BSS/OSS and monetisation systems will be a critical factor in market differentiation for CSPs; the need for new monetisation models will lead to deeper integration between industry players on a global level.
In the face of subscribers’ growing expectations and a demanding business community that relies on robust telecoms for their own digital initiatives, communications service providers (CSPs) are continuing to transform what they do and – even more importantly – how they do it.