Business demands are changing rapidly and communications service providers (CSPs) are struggling keep pace. In order to manage keep on top of and manage the demands of their customers, CSPs require automation of service and network operations.
As we’re catapulted faster than expected into a digital-first future, CSPs can’t afford gaps and broken areas within their infrastructure that were previously addressed by humans. Automation will be necessary for areas like the move to the cloud for network functions and IT systems, managing complex 5G networks, and allocating resources on demand. The good news is many already understand this.
