IT Organizations find themselves at an inflection point. As businesses develop their digitization strategies they must decide if their IT organizations are set up to enable their success. Traditional organizational silos don’t allow for IT to deliver services quickly, securely, cost effectively or with a positive user experience. The struggle to do so causes the business to outsource, or utilize csps which creates a culture of IT avoidance.
Over the last 8 years Cisco IT has transformed to a Services Organization and has become “Architecture Led” and “Services Everything”.