Recent research by Global Market Insights revealed that the global OSS/BSS market is set to grow to more than $50 billion by 2024. This would suggest that the BSS space is set for a major bounce. But before we get too carried away, let’s consider the recent Ericsson news about its failed Revenue Manager solution and the associated $860M restructuring costs. This suggests that there is still some turmoil and ongoing changes in the industry. Big single system vendors BSS projects don’t have a history of working too well. Add in digital transformation and 5G coming down the line and customers wanting more changes in shorter timescales and the chances of success from big bang BSS transformation projects are somewhat slim. I’m pretty sure Ericsson will agree.
At MWC this change in the BSS space was very evident. Openness and collaboration are now the order of the day.
