Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success
Editorial 3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,

Two Simple Solutions for Expanding Your Office Wi-Fi Network
Editorial Two Simple Solutions for Expanding Your Office Wi-Fi Network

There are several simple ways to expand Wi-Fi networks at home or in a small-to-medium office space. Almost all of them involve using either a high-gain antenna, or the additional use of an access point or extender, also known as a repeater. Depending on the construction and size of the house or

All You Need To Know About Reseller Hosting
Editorial All You Need To Know About Reseller Hosting

Websites are vital. It’s no wonder there are millions of new websites every year. If you are on the lookout for a web hosting package, the last thing you would look at is a reseller hosting package. Although you might think that these packages are only for people who actually want to sell hosting

The Importance of Open Architecture for Cloud Networks
Editorial The Importance of Open Architecture for Cloud Networks

Advances in technology are fundamentally changing the way networks are designed, deployed, and operated in the cloud. Technological changes are creating new requirements and methods for building data center networks. In this wave of change, the industry is focusing on next-generation data centers

What Is Wi-Fi 6E? How Is It Different From Wi-Fi 6?
Editorial What Is Wi-Fi 6E? How Is It Different From Wi-Fi 6?

If you are looking for a small office router or to replace your old phone, then it may be the perfect time to familiarize yourself with Wi-Fi 6E—the new standard in wireless connections. Following the terminology, Wi-Fi 6E seems to be an improvement on Wi-Fi 6, but you’re probably wondering what

Understanding Software Defined Networking (SDN), the Transformation of Traditional Networking Architecture
Editorial Understanding Software Defined Networking (SDN), the Transformation of Traditional Networking Architecture

The Software Defined Network (SDN) technology recently celebrated a decade since its market launch. The concept first introduced by Martin Casado at Stanford University has materialized into a solutions market that is expected to reach USD 35.6 billion by 2026. Understanding the Software Defined

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